Store Policies

Special Orders:
We will gladly special order any item with a 50% non-refundable deposit.

We have had many issues with returns. We do not accept returns on books and patterns because of copyright issues.  We do not accept returns on needles, unless damaged.  We do not  accept  returns on Planet Earth Fibers, Silk & Ivory & Vineyard Silks.    We will accept returns on yarns and other fibers with in 2 weeks of purchase with store receipt, as long as they  are in the same condition as they were when you purchased them.  No exceptions.